Cookie Policy
Last Updated: June 5, 2026
1. Introduction
Welcome to Chopt's Cookie Policy. This document is designed to help you understand what cookies are, how we use them on our website cafe-chopt.rest, and what choices you have regarding their use. At Chopt, we are committed to being transparent about the technologies we use and ensuring your browsing experience is both enjoyable and informed.
As a food service business operating in the United States, we comply with applicable privacy and data protection laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), and the Federal Trade Commission (FTC) Act governing consumer protection and data transparency. If you are a California resident, you have additional rights regarding cookies and the personal data they may collect, as outlined in this policy.
This Cookie Policy should be read alongside our Privacy Policy and Terms of Service, which together govern how we collect, use, and protect your information. If you have any questions or concerns, please contact us using the details provided at the end of this document.
2. What Are Cookies?
Cookies are small text files that are placed on your computer, smartphone, tablet, or other internet-enabled device when you visit a website. They are widely used across the internet to make websites work more efficiently, to improve user experience, and to provide website owners and third parties with information about how visitors interact with their sites.
When you visit cafe-chopt.rest, our web server sends a cookie to your browser, which then stores it on your device. Each time you return to our website, your browser sends the cookie back to the server, allowing us to recognize your device and remember your preferences or browsing activity.
Cookies generally contain the following information:
- The name of the server that placed the cookie
- A unique identifier (a string of numbers and letters)
- An expiry date (which determines how long the cookie remains on your device)
- Various settings and values that enable the website to function properly
Cookies do not typically contain personally identifiable information on their own; however, any personal information we store about you may be linked to information obtained from cookies. Cookies cannot be used to run programs or deliver viruses to your computer.
2.1 Types of Cookies by Duration
Cookies can be categorized based on how long they remain on your device:
- Session Cookies: These are temporary cookies that expire when you close your browser. They are used to keep track of your activities during a single browsing session, such as items in a shopping cart or your login status.
- Persistent Cookies: These cookies remain on your device for a set period of time, even after you close your browser. They are activated each time you visit the website that placed the cookie and are used for purposes such as remembering your preferences or tracking your return visits.
2.2 Types of Cookies by Origin
- First-Party Cookies: These are cookies set directly by cafe-chopt.rest and are used to enhance your experience on our website.
- Third-Party Cookies: These are cookies set by external services or companies (such as Google or Meta/Facebook) that provide functionality, analytics, or advertising services on our website.
3. Types of Cookies We Use
We use four main categories of cookies on cafe-chopt.rest, each serving a distinct purpose. Below is a detailed explanation of each category.
3.1 Strictly Necessary (Essential) Cookies
These cookies are fundamental to the operation of our website and cannot be switched off in our systems. They are usually set in response to actions you take that amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms. These cookies do not store any personally identifiable information.
Without these cookies, services that you have requested — such as navigating between pages or accessing secure areas of the website — cannot be provided. Because these cookies are strictly necessary for the website to function, they do not require your consent under applicable law; however, we still want to be transparent about their use.
3.2 Analytics and Performance Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our website. They help us understand which pages are the most and least popular, how visitors move around the site, and whether they encounter any error messages. All information these cookies collect is aggregated and therefore anonymous.
We primarily use Google Analytics to collect this information. Google Analytics uses cookies to track user interactions with our website and compiles statistical reports about website activity. The data collected helps us improve our online food ordering experience, menu presentation, and overall customer service.
If you do not allow these cookies, we will not know when you visited our website and will not be able to monitor its performance effectively.
3.3 Functional Cookies
Functional cookies enable our website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our website. These cookies remember choices you make (such as your preferred language, location, or menu preferences) and provide enhanced, more personal features.
For example, functional cookies may allow us to remember your delivery address preferences or your past food orders so we can make your next visit faster and more convenient. The information these cookies collect may be anonymized and they cannot track your browsing activity on other websites.
3.4 Advertising and Targeting Cookies
These cookies are placed by our advertising partners through our website. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device.
We may use Google Ads and Meta (Facebook) advertising tools to deliver targeted advertisements about our food offerings, promotions, and new menu items to users who have visited our website or expressed an interest in similar services. These advertising cookies help ensure that the advertisements you see are more relevant and useful to you.
If you do not allow these cookies, you will experience less targeted advertising. You may still see advertisements for Chopt and our food services, but they will not be tailored to your interests.
4. Specific Cookies We Use
The following table provides detailed information about the specific cookies currently in use on cafe-chopt.rest, including their name, purpose, type, and duration.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
_ga |
Google Analytics | Registers a unique ID used to generate statistical data on how the visitor uses the website. Used to distinguish users and track sessions on the site. | Analytics | 2 years |
_gid |
Google Analytics | Registers a unique ID used to generate statistical data on how the visitor uses the website. Stores and updates a unique value for each page visited. | Analytics | 24 hours |
_gat |
Google Analytics | Used by Google Analytics to throttle request rate and limit the collection of data on high traffic websites. Helps manage the amount of data collected. | Analytics | 1 minute |
_gcl_au |
Google Ads | Used by Google AdSense for experimenting with advertisement efficiency across websites using their services. Measures conversions from Google Ads campaigns. | Advertising | 3 months |
_fbp |
Meta (Facebook) | Used by Facebook to deliver a series of advertisement products such as real-time bidding from third-party advertisers. Tracks visitors across websites. | Advertising | 3 months |
cookieconsent_status |
cafe-chopt.rest | Stores the user's cookie consent preferences so they do not need to be shown the cookie banner on every visit. | Essential | 1 year |
session_id |
cafe-chopt.rest | Maintains the user's session state across page requests. Used to keep you logged in and manage your online order session. | Essential | Session |
cart_token |
cafe-chopt.rest | Stores information about the items in your food order cart so your selections are preserved as you browse the menu. | Functional | 7 days |
user_preferences |
cafe-chopt.rest | Remembers your dietary preferences, favorite menu items, and location settings to personalize your experience on our website. | Functional | 6 months |
XSRF-TOKEN |
cafe-chopt.rest | A security cookie used to prevent cross-site request forgery (CSRF) attacks. Ensures that form submissions and requests originate from our website. | Essential | Session |
Note: The cookies listed above represent those currently in use. This list may be updated periodically as we add or modify features on our website. We encourage you to check back regularly for the most up-to-date information.
5. Similar Tracking Technologies
In addition to cookies, we may also use other similar tracking technologies on cafe-chopt.rest:
- Web Beacons (Pixel Tags): These are tiny graphic images (often 1x1 pixels) embedded in web pages or emails that are used to track whether you have visited a particular page or opened a specific email. They are often used in combination with cookies to provide detailed insights into user behavior.
- Local Storage: Some browsers support the ability to store data locally on your device (in "local storage" or "session storage"). This technology works similarly to cookies but can store larger amounts of data. We may use local storage for functional purposes such as saving your food order preferences.
- JavaScript Tags: We may use JavaScript-based tracking codes to collect information about how you interact with our website, including which pages you visit, how long you stay on each page, and what links you click.
6. How to Manage and Control Cookies
You have the right to decide whether to accept or decline cookies (with the exception of strictly necessary cookies, which are required for our website to function properly). There are several ways you can manage your cookie preferences:
6.1 Browser Settings
Most web browsers allow you to control cookies through their settings preferences. You can configure your browser to refuse all cookies, accept only certain types of cookies, or to notify you when a cookie is placed on your device. Please note that restricting cookies may impact your experience on our website and may prevent some features from functioning properly.
Below are links to cookie management instructions for the most popular browsers:
- Google Chrome: https://support.google.com/chrome/answer/95647
- Mozilla Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer
- Safari (Desktop): https://support.apple.com/guide/safari/manage-cookies-sfri11471/mac
- Safari (iPhone/iPad): https://support.apple.com/en-us/HT201265
- Microsoft Edge: https://support.microsoft.com/en-us/windows/microsoft-edge-browsing-data-and-privacy
- Opera: https://help.opera.com/en/latest/web-preferences/#cookies
6.2 Opt-Out Tools from Third-Party Providers
You can also opt out of specific third-party cookies through the following opt-out tools provided by these companies:
Google Analytics Opt-Out
To opt out of Google Analytics tracking across all websites, you can install the Google Analytics Opt-out Browser Add-on:
Google Analytics Opt-Out Add-onGoogle Ads Personalization Opt-Out
To opt out of personalized Google advertising, you can visit Google's Ad Settings page:
Google Ad SettingsMeta (Facebook) Ads Opt-Out
To manage your advertising preferences with Meta/Facebook, visit their Ad Preferences page:
Facebook Ad PreferencesNetwork Advertising Initiative (NAI) Opt-Out
You can opt out of targeted advertising from multiple companies through the NAI's opt-out tool:
NAI Opt-Out ToolDigital Advertising Alliance (DAA) Opt-Out
US residents can also use the DAA's WebChoices tool to opt out of interest-based advertising:
DAA WebChoices Tool6.3 Do Not Track Signals
Some browsers include a "Do Not Track" (DNT) feature that sends a signal to websites indicating that you do not wish to be tracked. Currently, there is no universal standard for how websites should respond to DNT signals. We will make reasonable efforts to honor DNT requests as industry standards develop and legal requirements evolve.
7. Impact of Disabling Cookies
While you have the right to disable or restrict cookies, please be aware that doing so may affect your experience on cafe-chopt.rest in the following ways:
| Cookie Type | Impact of Disabling |
|---|---|
| Essential Cookies | The website may not function properly. You may be unable to navigate between pages, complete food orders, log in to your account, or use the shopping cart. Core website features will be unavailable. |
| Analytics Cookies | We will not be able to track website performance or understand how visitors use our site. This may limit our ability to improve our online food ordering experience and website usability. |
| Functional Cookies | Personalization features will not work. Your preferences (such as saved delivery addresses, dietary preferences, or favorite menu items) will not be remembered between visits. |
| Advertising Cookies | You will still see advertisements for Chopt and our food services, but they will not be tailored to your interests or browsing history. You may see more generic or less relevant ads. |
8. Cookies and California Privacy Rights
If you are a resident of California, you have specific rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) regarding the personal information collected through cookies:
- Right to Know: You have the right to know what personal information we collect through cookies, how it is used, and with whom it is shared.
- Right to Delete: You have the right to request the deletion of personal information collected through cookies, subject to certain exceptions.
- Right to Opt-Out of Sale/Sharing: You have the right to opt out of the sale or sharing of your personal information collected through cookies for cross-context behavioral advertising purposes.
- Right to Limit Use of Sensitive Personal Information: If any cookies collect sensitive personal information, you have the right to limit its use and disclosure.
- Right to Non-Discrimination: You will not be discriminated against for exercising any of these rights.
To exercise any of these rights, please contact us using the contact details provided in Section 10 of this policy, or visit our Privacy Policy for more detailed information about your California privacy rights.
9. Updates to This Cookie Policy
We reserve the right to update this Cookie Policy at any time in response to changes in applicable law, technology, or our business practices. When we make material changes to this policy, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you through a prominent notice on our website.
We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies and tracking technologies. Your continued use of cafe-chopt.rest after any changes to this policy constitutes your acceptance of the updated terms.
If we introduce new types of cookies or begin using cookies for purposes not previously described, we will update this policy before implementing such changes and, where legally required, seek your consent.
10. Contact Us
If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies and tracking technologies, please do not hesitate to contact us. We are committed to addressing your inquiries promptly and transparently.